Savannah Cartwright
Imagine walking into work one day and being told by your boss a computer has been programmed to replace your job, you are no longer needed and you can go home. You go home and worry about supporting your family and having an income to support yourself. Imagine being escorted into the operating room and no surgeon is waiting for you, a robot is. The nurses tell you you are in good hands and this robot will perform your surgery flawlessly, yet you’re worried about how this will turn out. Imagine your children growing up lacking communication skills and not knowing how to maintain a simple face-to-face conversation. There are some cases where parents don’t know what to do because they don’t want to take away something such as their phones because it will make them upset, yet they want to see them interact normally with people around them. Our world is becoming more like this each day. These are the results when advanced technology and robots have stepped across human boundaries and into everyday lives. It has become a social norm. No one thinks anything of the ever-growing number of self-checkout stations. Not enough attention is brought to robotic surgeries and robot-performed operations. It is normal to see teenagers and young adults not able to get off their phones and have a real conversation with their friends and family. This has become part of our society. It will continue to become more common and progress if technology is not used properly. While technology is not bad in itself, the line needs to be drawn, the line of where technology helps humanity behind the scenes and is not so obvious. The awareness of the line separating the two extremes (using no technology or excessive use) needs to be known in order to practice a healthy (a balanced lifestyle concerning technology) amount of technology use in society. The line relating humans and technology is when technology starts to become the focus over the human race. It is when automation is valued higher than man. And just like technology advances and changes, society will as well, and the ones who care about the future of the world we live in must see how technology is affecting and even hurting it. To monitor this and prevent society from going too far, people need to recognize the effects and should be aware of it in their personal lives. Technology appears good, helpful, and progressive and these exact characteristics are what society seeks. But as the Roman playwright Terence said, “I hold this as a rule of life: too much of anything is bad.”
While technology is continuing to grow exponentially, knowing how technology has grown in the past is important in understanding how we should respond to it. Humans have a tendency or a desire to have something better and newer all the time. As Christians, we know the reason for this is people who do not have a relationship with Jesus Christ are constantly searching for something higher, whether one knows it or not. Also, as humans have turned more toward man and not God, there is a need to search for something better. One way human beings do this is to create and experiment with new technologies, ideas, and advancements. Doing this takes many hours of work and because of man’s ingenuity, many helpful creations created by mankind for mankind have occurred. Many areas have been advanced because of the hard work and time spent on creating something new and more efficient to help the human race. An example of this is cars have obviously progressed since around the late 1880s, when cars were invented. The level of expertise and knowledge has significantly increased because man has continued to work on and experiment with cars. The first computer was made around the mid-1930s; computers have gone from huge boxes to tiny, slim laptops that take up almost no room and can perform hundreds of advanced operations. Animation, the Internet, and entertainment have progressed as man has learned new things about technology and have made it a profession, a hobby, and an area for experimentation. Cell phones have similarly improved since the early 2000s. And because of how technology has progressed, misuse has occurred and negative effects have stemmed from this misuse. The future growth of technology is bound to happen and predictions have been made discussing the growth of robots and technology. The concern today is where technology can grow from here and how fast can it can be done. The answer to these questions lies in the patterns of growth in society and similarly, technology will continue to expand and predictions have been made concerning the rise of the robots for example, and how it will hurt the workforce and the individual. Although these human productions may not always be accurate, man is always learning something new and can look at technology’s growth as a basis for what is to come.
I will now define some terms that are key for understanding my thesis. The following definitions are from the Merriam-Webster Dictionary. Technology is “a manner of accomplishing a task especially using technical processes, methods, or knowledge.” By technical processes, I mean performing a task through technology or with the aid of technology. Overuse can be defined as “to use (something) too much: to use (something) excessively or too frequently.” In the context of my thesis, I am applying this definition to mean the excessive use of technology, phones, robots, etc. Also, the overuse of technology occurs when noticeable effects have become known to society that stem from when technology no longer holds a supporting role. The term workforce means “the workers engaged in a specific activity or enterprise” or “the number of workers potentially assignable for any purpose” depending on what level is being discussed: a particular business’ or the nation’s workforce. For my thesis, I will mainly be discussing the workforce as a whole, but will draw some conclusions to companies as well.
Understanding the effect technology can have on society is important if one cares about the future path society is on. If humans decide not to regulate the use of technology and let robots run the individuals, workforce, or even society itself, the human race will continue to see a detrimental change in many aspects of life, especially in society as a whole. If one cares about how society functions, how and why it exists, and the future of it, the use of technology must be considered and kept at a moderate usage so it is not the dominating force it could become.
In order to raise awareness of the consequences of the misuse and overuse of technology in our culture, I will confirm two main arguments: technology overuse harms the workforce and overuse of technology negatively affects the individual. I will then refute two counterarguments: technology saves companies money and time, and technology is primarily the new beneficial means of communication.
Technology overuse harms the workforce in three specific areas: the overuse of technology and robots in the workforce destroys communication skills, it can harm specific areas of the workforce such as the medical field, and it replaces opportunities for jobs. Technology overuse can destroy the communication skills of the individuals, and therefore, affect the business or workplace. Technology replaces the practice of speaking and communicating face-to-face among coworkers, employees, and employers. After exposure to using technology (for example, online communication or robots) instead of direct communication, one can lose the ability to read body language and respond properly to others. Robots are replacing face-to-face communication by how people have accepted this new idea of communicating as superior to discussions in person. Technology such as “Siri” and the Internet provide a wide range of information on thousands of topics and make it easily accessible. Because of this, problem-solving skills can be harmed and laziness is encouraged because of the ease of accessing a plethora of sources and information in seconds. The ability to solve “problems” ourselves is beneficial because one is not solely relying on another source (in this case, technology) to do it for them. When technology is used properly to aid human processes and researching information, it can benefit processes instead of cause harm because it is still playing the role it should: behind-the-scenes and not the controlling force. This can debilitate the workforce by technology replacing the aspect of conversing business-related topics amongst one’s coworkers. This affects the business overall because when relationships are not as deep, information relating to the task at hand is not communicated clearly; the overall state of the business can decline because of the lack of face-to-face discussion and clarity. People and work-related topics can still thrive under the proper use of technology. This is because humans are social beings and need to be constantly socially involved with others, on a causal level and a more formal level (Popova). While productivity is a forefront of a workplace’s goal, face-to-face interactions are still needed to have clarity throughout the workplace.
Cell phones, email, texting and social media have largely replaced face-to-face communications. One short meeting or conversation can eliminate multiple text messages, phone calls or emails. The ability to choose the people you interact with, as on Facebook or Twitter, isn’t an option in the workplace, whether dealing with fellow workers or with clients. Interpersonal communications, critical to building business relationships, are more complicated and require courtesies and listening skills not necessary in social media. Too much reliance on electronic methods of communication not only can increase unnecessary traffic, but can decrease vital personal interaction (Nestor-Harper).
A study performed by Forbes Insights who surveyed more than 750 business professionals showed eight out of 10 respondents preferred face-to-face communication in the workplace over technological ways to communication inside the business. One respondent said face-to-face communications “build stronger, more meaningful business relationships.” “Respondents overwhelmingly agreed face-to-face communication is best for persuasion, leadership, engagement, inspiration, decision-making, accountability, candor, focus and reaching a consensus” (Fusion). In its proper use, the workplace has plenty of opportunities for technology to be of use such as opportunities for research and experimentation, but as social human beings, the practice of face-to-face communication should not be forgotten.
A more specific workforce technology overuse has damaged is the medical field. While the negative aspects aren’t well-known among society, patients are the first to understand the faults. The medical field has implemented a growing number of robots with the goal of replacing jobs to help save money and save time. While this decision seems ideal, it has resulted in harming many patients, unnecessarily spending money, and wasting time training people to perform functions they should be doing without robot assistance. From 2000 to 2013, robots killed 144 patients during surgery, hurt 1,391, and malfunctioned 8,061 times during procedures (Thomson). These statistics show only how surgery has been negatively affected by the use of robots, let alone other medical procedures involving robotics. A specific case in which robots negatively affected the patient during surgery is the story of Teresa Hershey. Hershey was told by her doctor she should get her hysterectomy done by a robot yet guided by a surgeon. Hershey agreed to the notion because she was told the recovery time is significantly shorter because the surgery was going to be performed robotically. Teresa Hershey felt fine after the seemingly successful surgery and was able to go home the next day, but that night she felt a severe, stabbing pain in her stomach and was rushed to the hospital. A week of tests yielded no answer to the problem. A diagnostic surgery discovered the technology used for the hysterectomy poked a hole in her bowel. While there was a surgeon guiding this robot, the physical robot itself was the problem: the tools needed for this robot was the reason it poked a hole in her bowel. In attempt fix this problem, Hershey had ten corrective surgeries done. Even today, Hershey still cannot do some simple tasks such as taking out the trash (this simple action causes swelling and hardening in her stomach) because of the damage done.
Hershey along with many others have filed a suit against Intuitive, the company who provided the robot and trains surgeons how to use them (Baron). The robot used for this surgery is called a “da Vinci,” and it costs approximately 1.5 to 2 million dollars. Intuitive, just one surgical robot company, is facing many lawsuits, and there is a growing number of related reports against such companies. It isn’t necessary to spend up to two million dollars on a robot that sometimes is controlled by an actual surgeon when it could malfunction any second and injure a patient. Although human surgeons make mistakes as well, it is unnecessary to spend money on this robot that is an added threat to the safety of patients. A surgeon should perform the surgery, as is a surgeon’s job description, and let technology only aid in processes such as these and help research in the medical field. In the Hershey case, the robot used is not aiding the process because the robot performed most of the surgery, with a small level of control from the surgeon. Although the statistics of robots, for instance, killing patients in the middle of a surgery are not high enough to make this a well-known argument, there is simply no need to have robots try and become a controlling force in the medical field. These robots do more harm than good and should not be use for these purposes. Using technology properly in the medical field can save surgeons’ jobs by not replacing them with robots and continue to leave opportunities open for future surgeons. The ideas and the work ethic behind getting a degree, being educated, and working toward the goal of being a surgeon is a great motive (especially the idea of success, through helping and serving people, school and training), and companies who provide robots services are ruining this highly-valued motive. By this I mean people have respect for surgeons and professionals who worked to get to where they are. Although there is risk with any and every surgery, and human surgeons have made thousands of mistakes, replacing trained, adaptive human surgeons with pre-programmed unthinking machines, and spending millions of dollars in the process, is not beneficial.
Patients’ personal privacy is also at risk when too much technology is involved. Dr. Deborah Peel wrote in her article “The Future of Health Privacy,” “Health information privacy is an individual’s right to control the acquisition, uses, or disclosures of his or her identifiable health data” (Rotenburg, Horwitz, and Scott 174-175). The current use of computer systems and reliance on computers in the healthcare workforce is abusing patient consent for their information and control over personal health data. For example, personal health data in the United States are bought and sold millions of times a day by health data hackers, without the knowledge of the patient (174-175). This happens because the healthcare workforce now relies too much on keeping personal, patient-related information such as their record on computers and servers that can be hacked. While keeping records and patient information on computers, servers, etc. is not innately wrong, more attention and effort must be drawn to keep this information safer. The American Recovery and Reinvestment Act has spent millions trying to protect patient information, but it still occurs. Trust is lost and people will not go to the doctor as often or there will be a decline in desire to see doctors if people don’t trust them. A society of unhealthy people who won’t go to doctors because of a trust issue is a bad society to have. Reliance on such flawed technology in the medical field to the point safety of patients is threatened demands awareness raised in order to prevent the medical field from being subverted by robots and computers.
The third area technology has harmed the workforce is opportunities for jobs, especially in the recent past. Ironically, we experience a huge political concern of trying to lower the unemployment rate, yet owners of businesses and higher authorities in the workforce push employers to get rid of jobs by replacing people with robots. The future of job security rests on this. Shigeo Hirose, a professor at the Tokyo Institute of Technology, states, “Robot technology should not be used to interfere with natural human relations and deprive people of their pride and jobs, but should instead be the silent force behind the scenes to support the life of people” (Wallace 87-89). This quotation emphasizes robots should not be taking over the workforce yet should only aid humans in daily processes. Matt McFarland, a CNN technology writer and reporter, predicts 7.5 million jobs in America will be replaced within the next decade (McFarland). Yet already, in America, robots have made their appearance by replacing retail jobs, cashiers, fast-food workers, and more. Cashiers have been replaced by self-checkout stations and computers have replaced many jobs such as factory workers, assistants, bank tellers, and more that do not require a high-level degree. While self-checkout stations are productive, the amount of cashiers who have lost jobs from inventions such as these is high enough for awareness to be raised when talking on a national or global scale. Even further, according to Daily Mail, 38% of US jobs overall will be replaced by robots by the early 2030s. An example of a country who has dealt with this issue is China. China lost 15% of their manufacturing workforce, 16 million jobs, due to the use of robots. The main problem with technology and robots taking over jobs is the lack of total available jobs that could be given to those who do not have a college degree or simply need a job. If this idea continues, there will be a generation of more unemployed youth than the world has seen before and can lead to a higher crime rate and more opportunities for problems caused by the youth. Also, the idea is bad for the workforce because is shows how society values the machine over man. Society was not meant for automation to be valued higher than man, but it will become something different if this idea continues. This shows just how detrimental the overuse of technology can be. If is not regulated by companies investing time in researching the real benefits of robots in the workforce, the manufacturing workforce in America will suffer greatly.
If America cares so much about the unemployment rate, the ever-growing population of robots replacing people working in the fast food business, driving businesses, and most jobs that do not require a higher education, should be recognized by society. This can be done by owners, CEOs, and high authorities in the workforce conducting more research on how this issue will affect their business or company in the long run and what the real benefits are.
While the idea of automation and robots appeal to businesses, companies can still thrive while continuing to give opportunities for jobs even though humans cannot work around the clock. Companies need to realize that trying to take over the “no-education” workforce causes more harm than good for themselves and society. The overuse of technology can negatively affect the workforce more than people realize, and it is happening faster than most people know.
My second confirmation argument focuses on how the individual is negatively affected by the overuse of technology. One area where this has been a problem is young children. Parents who care about the well-being and development of their children should be mindful of the use of technology in the household for many reasons. The first is the actual wiring of the human brain. The human brain does not stop developing until around age 25 and when too much screen time is allowed, it actually changes the way the brain is wired (DeLoatch). “Too much screen time” can be when a child is “addicted” to gaming devices or the Internet, for example. This is detrimental to the child because the changing of the wiring of the brain can further affect other skills such as attention span and memory. Also, it is detrimental because if technology can change the actual wiring of the brain, it not developing naturally. The average child from age 8-12, according the CNN, spends four and a half hours a day on devices or technology. “Too much screen time” is when the average time spent on technology or devices is four and a half hours a day, a significant portion of a child’s day. Hours a day can have these negative effects (brain requiring constant stimulation, decreased attention span, and more) on a child in the long run. The development of a child to a teenager to an adult is affected by the side-effects multiple hours a day spent on devices brings to the brain and throughout the body.
Second, the distractions, constant movement, and high-level stimulation technology brings and requires affects a child’s attention and memory span in general. The quick flashes of light, ads, pictures, videos, etc. on devices such as phones, tablets, televisions, and the Internet cause thought processes to come to a halt, focus to be lost, and attention span to be shortened because of the constant distractions. When the constant ads and pictures are changing on the screens of devices, the brain changes to seem to need more stimulation more frequently. In the classroom, the distractions tablets and computers bring, take the children’s focus away from what it should be on, primarily, their schoolwork and their teacher. This has become a problem for the teacher and the students’ learning opportunities. The child in a learning environment, who is struggling to concentrate or learn, can affect the learning environment for the class, stunt their individual, overall learning capability, and make it difficult for the teacher to be able to respond appropriately to the needs of the child.
Third, when children become “addicted” to their devices, the natural childhood actions such as playing outside and being active are greatly reduced because there is a developed desire in the child to watch TV or play video games instead. One of the main reasons this is detrimental is the lack of exercise for children. “One of the biggest differences in the way that children live today is that they don’t get as much exercise as they used to.…Child obesity rates have risen drastically over the past several decades. In 2012, the child obesity rate was measured to be 18 percent, which is an 11 point difference from the obesity rate in 1980” (Patel). This article goes on to say when a child spends time outdoors, the child is overall healthier because of the exposure to Vitamin D, which aids in the process of keeping the skin healthy, fight infections, and keeps one’s sleep cycle regulated because it influences the body’s production of melatonin (which maintains the body’s sleep rhythm). And following this, the child isn’t cooped up in the house watching TV or on the Internet, and therefore, getting good exercise.
About one-third of American children and teenagers are overweight or obese, making childhood obesity the leading health concern for parents in the United States. Not so coincidentally, the American Academy of Pediatrics has estimated that the average child spends upwards of seven hours watching televisions, browsing the Internet and playing video games each day….As children spend more time sitting in front of the TV or computer, they spend less time outside running around and burning off calories and energy. Over time, combined with an increase in snacking, this can lead to significant weight gain.
This quotation by Elle Paula shows some evidence on how excessive use of technology contributes to weight gain and obesity. Parents should encourage children to go outside and play, set limits for how long children can spend on technology, and show them the negative effects it can have if rules aren’t set in place. Therefore, parents should limit the technology use for their child in order to not stunt or change the brain’s development, expand their attention and memory span (positive, focused learning environments), and help children get the amount of exercise needed to remain healthy.
Too much screen time negatively affects adults as well. Self-control is a huge factor concerning the technology usage in one’s life because if technology and devices are used in moderation in one’s life, people can continue to thrive and not experience most of the negative aspects of technology. Not becoming “addicted” to one’s devices and technology is the way to remain healthy with it. One of the negative effects on an individual is how the constant notifications of an e-mail, text, or someone liking a picture on social media cause distractions and makes it harder to fall asleep, therefore affecting the quality and time of sleep. An article from Michigan State University states, “our biological and nervous systems react to the light levels produced by these devices — particularly when we use them before bedtime. Our bodies can also react to the electromagnetic signals used with cell phones” (Olsen). These signals unnaturally affect our nervous systems, which does not benefit the body. A Dr. Becker mentioned in this article says sleeping with or by a cell phone means our bodies take in the electromagnetic signals produced by phones, which negatively affects the quality of sleep. Electromagnetic signals were not meant to be received by the body on a daily basis, so when this happens, brain tissue is negatively affected (Raz).
Another place where technology such as cell phones and tablets can debilitate the individual is the constant distractions and interruptions. This leads to everything taking longer and affecting one’s attention span. “Some research has shown that the excessive use of texting and time spent on-line contributes to mental fatigue and increased problems with memory, attention, concentration, and learning — particularly learning at a deep level” (Olsen). By “learning at a deep level,” the article means focusing on something time-consuming and needing to learn information at a deep, intellectual level. When the constant pull of notifications on cell phones takes our attention away from what it should be (work, school, daily tasks, etc.), focusing becomes harder on a more regular basis. Processing information is another area in which the individual can be affected. “The ways in which we take in information on the Internet are different from “traditional” types of reading. When we take in information on-line, we encounter a variety of visual and auditory information (words, videos, hyperlinks, ads, etc.). As a result, we read in a nonlinear way and may not process the information as deeply” (Olsen). Time spent on-line may not be as high quality as reading a book or journal, especially in an environment without distractions, an opportunity the Internet does not give. Also while skimming media headlines and information on technology, we sometimes don’t take the time to meaningfully process and analyze the information before we move onto something else. This shows the overuse of devices negatively affects the individual because it harms the way one processes information on a daily basis; a balance needs to be created between time spent on-line and other types of processing information in order to maintain a normal state of taking in information to the brain.
Relationships and human interactions are also areas of life that can experience the negative effects of the misuse of technology. Humans are made to be social beings, be in constant communication with one another, and build relationships. Ecclesiastes 4:9-10 says, “Two are better than one, because they have a good reward for their toil. For if they fall, one will lift up his fellow. But woe to him who is alone when he falls and has not another to lift him up!” As Albert Einstein said, “Without the sense of fellowship with men of like mind, life would have seemed to me empty” (Popova). The importance of fellowship and relationships is shown in these two sources by how the Christian faith and even Einstein believes in constant fellowship for the better of a human being. Neuroscientist Matthew D. Lieberman declares our brains are physically wired to connect with one another. Lierberman says, “The neural link between social and physical pain also ensures that staying socially connected will be a lifelong need, like food and warmth” (Popova). This evidence shows the social aspect of our lives is just as important as our physical (reason for stating the “neural link,” an actual brain function). Our brains are wired, and even desire, to create relationships with one another as humans, and if technology and the distractions (social media, constant ads, etc.) it brings, are not monitored by keeping technology as a supporting role, the need for real interaction is no longer met as it should be. In addition to the idea humans need to be in fellowship with one another, deeper-level relationships are also important areas of life susceptible to technology’s deleterious effects. Technology also seems to lower one’s level of empathy. Thriving relationships, especially between adults, need to have some sort of face-to-face conversation. When there is no balance between the on-line aspects and in-person aspects of a relationship, the relationship will not be as strong and deep. Cell phones and social media have a tendency to focus on “me” and how “I” appear to other people on-line. This becomes a barrier for empathy in a relationship. When two people sit down, have meaningful conversations, and truly engage in each other’s lives and emotions, a healthy relationship thrives and levels of empathy and happiness are felt for the other person. This cannot happen through texting or on-line communication alone.
The first counterargument to my thesis is technology saves companies significant money and time. Many companies believe technology, especially robots can save the business and workforce significant amounts of money and time. Businesses becoming more efficient through robots is the new idea. The notion of the availability of robots and the fact they do not need a salary to sustain them is appealing to business owners. Robots do not need a salary to buy food, pay a mortgage, provide for children, etc; they have maintenance, repair, and updating costs, but do not get a salary. After the robot or technology is purchased, the money factor seems to disappear for most companies. Therefore, when companies are considering an investment to try something new, “modernize” their company, or are struggling financially, adding technology to the business seems attractive and helpful. For example, the average initial cost for a manufacturing robot is 250,000 dollars, plus maintenance and updating cost which can be at least 10,000 dollars a year (Conway). Many companies see this and believe this is cheaper than hiring an employee, when there is no significant difference in the price. Also, if a company is struggling to continue paying a certain number of employees, the consideration of robot technology is an appealing notion. A company could purchase a robot to do some simple jobs and fire several employees. For example, McDonalds has implemented, in some of their locations, screens and kiosks to order food instead of an actual person taking one’s order. This automatically gets rid of the amount of cashiers a company needs to maintain the business. One reason this was done was the concern over the fight for a higher minimum wage. Ed Rensi, the former McDonald’s CEO, stated, “I have said that robots are going to replace people in the service industry going forward,…And a self-service kiosk is nothing more than automation taking over people” (Wisner). This article goes on to say Ed Rensi agreed with the decision Wendy’s made of implementing self-ordering kiosks in over 1,000 stores by the end of 2017, because it would be cheaper for the company overall.
Yet while companies think they are completely benefiting from decisions like these, the cost and money factor is not as beneficial as it seems. The cost of a robot or technology alone is very expensive (average cost is $250,000 for an industrial robot) and maintaining and updating the technology is expensive as well. Ed Rensi also said it is cheaper to buy a 35,000 dollar robotic arm to bag fries instead of an employee. It is wrong to spend this much money on technology that is constantly needing updating, replacing, and maintaining because this portrays the idea that money is more valued than people. The business owners are the only ones who are benefiting from this because they are paying fewer employees. The employees are also being hurt by this because robots are replacing their jobs and are closing doors around the whole manufacturing workforce for jobs similar to the ones they had. The overall negative point coming from the recent spiked interest of robots is the idea that society and the workforce has moved away from valuing the people over non-reasoning machines. People are more important than profits and CEOs should care more about people because they are human beings, just like the CEOs themselves. The well-being of society depends on the well-being of individuals and if the workforce continues to implement the automation, the well-being of society can be negatively affected.
The “da Vinci” robot mentioned earlier used to help perform surgery costs about two million dollars. This robot that performs surgery is not worth the two million dollars that a company is spending, just for it to do a part of the procedure (in most cases, there is an actual surgeon operating the robot). A better way this money could be spent would be to aid in research processes for medicinal purposes and provide a safer way to keep patient information safe. The only ones who are benefitting from replacing jobs with robots are the employers because they are paying fewer people; it hurts people who need jobs, goes against the fight to create more jobs, and negatively affects society by closing job opportunities. The idea of the overuse of technology becomes a real problem when automation is put before the well-being of the people. Society is not in a good state if the importance and recognition of the ability of robots is valued higher than the functions and daily lives of the people who live in it every day.
Many companies also think the factor of robots “saving work” is so beneficial to the point where robots and technology are wanted everywhere. It is unnecessary and a waste of money to invest thousands to have a robot, for example, to transport medications and samples from one room to another in a hospital, when a person could easily do that. Businesses are only paying attention to the little things robots could do to help out a business and letting these be the deciding factor to invest thousands into automation for their company. While there are positive factors of how robots could help companies save some time and money, companies need to realize and conduct more research before letting their business be run by expensive robots who could malfunction and take away a person’s job. For example, researchers from John Hopkins University say, “Robot-assisted colon operations are significantly more expensive than minimally invasive laparoscopic surgery with no better results.” Also, “What we have found is that the robot is no better than laparoscopy and it costs more. It has no benefit” (Desmon). This quotation explains that while this technology is new and expensive, it is not necessary for better results over a laparoscopy, a procedure done by an actual surgeon. When companies can realize how to use technology in a way to help and not harm the company, technology can be used in proper proportions.
The second counterargument to my thesis is technology is primarily the new beneficial means of communication. As technology has exponentially grown over the past several decades, communication has advanced in many areas. One example of this is cell phones. Cell phones make it simple to access people and relate information to other people quicker than other means. Parents can have easy access to their children through cell phones. Cell phones make it a lot easier for children to text parents and tell them that their practice time has changed or provide a quick ability to call 911 in case of emergency. Technology can also help friends and family stay in touch through social media. Social media provides opportunities for an individual to share one’s life with others through photos or messages. “Before this technology, it would be next to impossible for you to find all your old friends and interact with them on an instant, share life and your past on instant. It would even be difficult to get new friends from other countries. But now that barrier has been removed by social networks” (Ramey). E-mails are another beneficial technology improvement to communication, especially in the workforce. However, Emily Drago, a writer in the Elon Journal of Undergraduate Research in Communications says, “Little by little, technology has become an integral part of the way that people communicate with one another and has increasingly taken the place of face-to-face communication. Due to the rapid expansion of technology, many individuals fear that people may be too immersed in this digital world and not present enough in the real world” (Drago 13). The emphasis on “real world” catches one’s attention because the digital world is not “real” in the ways words are said through technology, pictures and videos are heavily edited, and dangers of addiction to technology. Many people do not even realize how technology has affected “real life” even today. Drago goes on to say, “Recent advancements in communication technology have enabled billions of people to connect more easily with people great distances away, yet little has been known about how the frequent presence of these devices in social settings influences face-to-face conversations” (Drago 14).
Devices and cell phone interaction lowers the level of empathy in a person. A study by Przyblski and Weinstein from the University of Essex shows people who had conversations without the presence of a device had a higher level of empathy than those who had conversations with a device present. Having a higher-level of empathy is good and beneficial in order to grow the relationship and build trust between two people. Clarity across cell phones in particular is also a concern. In-person conversations and interactions have much more opportunity for clarity and understanding, whereas many things could be wrongly taken when they are stated over a text or social media. The main fix to this is to balance communication (not all communication over the phone). This idea is similar to how, most of the time, “long-distance relationships” are normally not as strong because of the lack of face-to-face communication and lack of clarity. While technology can help people stay in touch, the balance between screen time and real life experiences is always better for quality, lasting, healthy relationships and, of course, the individuals in those relationships.
The problem with the idea that technology only advances communication is that technology and devices are moving in the direction of replacing communication, not enhancing it. Technology, specifically social media and cell phones, are erasing the motive of calling someone (hearing one’s voice), let alone talking to someone in person, face-to-face. Because of technology, teenagers and young adults are not properly equipped with the communication skills needed to have a solid and sturdy relationship with someone. By solid relationship, I mean one that is founded on face-to-face interactions, not through text messages or Instagram. When technology is used to enhance and help communication, and not as the only means of conversing with someone, relationships can continue to thrive and not experience the negatives of misuse. Relationships will never be perfect, but when they are based on face-to-face interactions, they can thrive under proper use of technology. When possible, cell phones and social media should not replace face-to-face communication.
Yet when technology becomes “addicting,” it can be misused. An example of technology misuse regarding cell phones and social media is how teenagers can sit in a room together and not have much to say to each other but are on social media and sharing things with each other through their cell phones. Another example that is recognized is how couples go out to a restaurant and use their phones the whole time and hardly talk to one another. This shows how their cell phones are replacing true communication, not enhancing it. One can use technology to enhance a relationship by staying in contact when away or means of quick communication. This is not hurting a relationship because it is not replacing communication, it is helping it in a small way.
Another way technology does not solely advance communication is its inability to enable people to have tough or sensitive conversations through text. Tones and emphases can be taken wrongly and people can be hurt unintentionally. Also, texting allows people to intentionally hurt, bully, or threaten others, which is bad and causes many problems for kids, adults, and society. In this way, people are misusing technology and because of this, the relationship can falter. This happens because ideas are being communicated over a cell phone, and clarity is sometimes lacking. While technology, phones, and apps like FaceTime are nice to have when used correctly, people, especially young teenagers and young adults, need to understand that cell phones and social media can quickly become something detrimental, not beneficial to a relationship. There is a need for balance. Face-to-face communication and conversations are very important in a relationship because interaction builds trust, shows care and interest in the relationship, and always has an opportunity to strengthen the relationship. When these aspects of communication are practiced, technology can play the supporting role it was meant to play. The balance of technological and face-to-face interaction provides the foundation for a strong, healthy relationship among people: siblings, friends, spouses, etc. Learning how to use technology appropriately and learning how to create a balance between in person relationships and over technology is an important skill to acquire in society today.
Technology can be used properly in order to keep society running the way it functions best: where technology plays a supporting role throughout our culture. As citizens of a society that heavily influences the world, parents should start to address this rising problem by regulating technology’s use inside their homes. This will show their children the negative effects excessive use of technology can have on their personal lives and how much their parents care about them by keeping them healthy and developing properly. Another way society can control its use is if employers, CEOs, and other heads of businesses do further research on whether their businesses are really benefiting from technology’s extensive use. CEOs should value the individual over the machine and automation because they are human beings just like them who could benefit from having a certain job. “Too much” occurs when it is not a controlling force in the workforce and is closing many opportunities for jobs. Also, as Christians, work is viewed as one of our responsibilities in life. Genesis 2:15 says, “The Lord God took the man and put him in the Garden of Eden to work it and take care of it.” Therefore, Christians understand the idea of work and should use technology correctly and moderately to help us in our work. Because of this, Christians should understand the effect having automated robots could have on society and how the overuse of technology can negatively affect everyday life. A third way we can prevent technology’s misuse is by not letting cell phones and social media, for instances, become addictive or prevent further growth in relationships. These are just three examples of how individuals can aid in this process of not letting technology be the controlling force in society today. The concept of controlling technology’s use in society is easier said than done because it is already so integrated in many areas of life, but I believe doing so will help people keep their jobs, help people maintain healthy physical and social lives, and help society continue to function with the human race in control of technology, not the other way around.
Works Cited
Baron, Ethan. “Robot surgery from from Sunnyvale facing lawsuits, reports of death and injury.” Ethan Baron, 22 Oct. 2017. Web. 13 January 2018.
Bhattacharjee, Puja. “How does your child’s screen time measure up?”. Puja Bhattacharjee, 15 Nov. 2017. Web. 18 February 2018.
Conway, David. “Robots Will Save Manufacturing Billions”. David Conway, 8 Aug. 2014. Web. 18 February 2018.
DeLoatch, Pamela. “The Four Negative Sides of Technology”. Pamela DeLoatch, 2 May. 2015. Web. 12 December 2017.
Desmon, Stephanie. “For colon surgery, robots cost more but aren’t worth it”. Stephanie Desman, 20 Dec. 2013. Web. 19 February 2018.
Drago, Emily. “The Effect of Technology on Face-to-Face Communication.” The Elon Journal, vol. 6, no. 1, 2015. pp. 13-16, http://www.elon.edu.
Ford, Martin. Rise of the Robots: Technology and the Threat of a Jobless Future. New York: Basic Books, 2015. Print.
Fusion, Jenn. “Face-to-Face Communication in Business”. Jenn Fusion. Web. 11 March 2018.
Liberatore, Stacy. “Watch out America, robots are coming for your jobs: Report finds 38% of US jobs will be automated by 2030”. Stacy Liberatore, 24 Mar. 2017. Web. 15 January 2018.
McFarland, Matt. “Robots: Is your job at risk?”. Matt McFarland. 15 Sept. 2017. Web. 30 November 2017.
Nestor-Harper, Mary. “The Disadvantages of Technology in the Workplace”. Mary Nestor-Harper. Web. 11 March 2018.
“Overuse.” Merriam-Webster’s Dictionary, Merriam-Webster. http://www.merriam-webster.com.
Olsen, Janet. “Digital Technology and mental health”. Janet Olsen, 25 Jan. 2016. Web. 27 November 2017.
Patel, Dhruvin. “Will Technology Ruing Your Children’s Development?”. Dhruvin Patel, 4 Mar. 2017. Web. 15 January 2018.
Paula, Elle. “Obesity in Children and Technology”. Elle Paula, 14 Aug. 2017. Web. 18 February 2018.
Phillips, Fred. “Technological Forecasting and Social Change.” ELSEIVER. Web. 17 December 2017.
Popova, Maria. “The Science of Why Our Brains Are Wired to Connect.” Web. 13 January 2018.
Ramey, Karehka. “The Advantages and Disadvantages of Technology in the Workplace.” Karehka Ramey, 25 Feb. 2013. Web. 22 November 2017.
—. “Technology and Society-Impact of Technology on Society.” Karehka Ramey, 12 Feb. 2012. Web. 28 January 2018.
Raz, Amir. “Could certain frequencies of electromagnetic waves or radiation interfere with brain function?”. Web. 19 February 2018.
Reddy, Chitra. “Robots in the Workplace: Types-Pros and Cons.” Chitra Reddy, 2016. Web. 7 December 2017.
Rotenburg, Marc, Julia Horwitz, and Jeramie Scott, eds. Privacy in the Modern Age. New York: The New Press, 2015. Print.
Stibel, Jeff. Breakpoint. New York: Palgrave Macmillan, 2013. Print.
“Technology.” Merriam-Webster’s Dictionary, Merriam-Webster. http://www.merriam-webster.com.
The Holy Bible: English Standard Version, Study Bible. Crossway Books, 2011. Print.
Thomson, Iain. “Robot surgeons kill 144 patients, hurt 1,391, malfunction 8,061 times”. Iain Thomson, 21 Jul. 2015. Web. 2017.
Wallace, Mark, ed. The Way we will be 50 Years from Today. Nashville: Thomas Nelson Inc, 2008. Print.
Wisner, Matthew. “Former McDonald’s USA CEO: Robots to Replace People in the Service Industry Going Forward”. Matthew Wisner, 1 Mar. 2017. Web. 27 January 2018.
“Workforce.” Merriam-Webster’s Dictionary, Merriam-Webster. http://www.merriam-webster.com.
